Privacy Policy


At ROOMCO ("ROOMCO" or "we" or "us"), we are particularly attentive to the protection and security of the personal data of Users of our Services ("Users" or "you" or "your").
Our "Privacy Policy" ("Privacy Policy") and our practices in this area comply with the regulations in force, including the provisions of Law No. 78-17 of January 6, 1978 amended "Data Protection Act" and its implementing decrees and the General Data Protection Regulation ("GDPR") (Regulation (EU) 2016/679), which will take effect on 25 May 2018.

Our Privacy Policy applies to all of our Services, as described in our Terms of Use and may be subject to unilateral changes.

Our Privacy Policy is intended to define the personal data of the Users we collect when you use our Services, and to explain why we collect, use and share them.

ROOMCO remains at your disposal for any questions concerning the Privacy Policy. To find out how to contact us, see article 12 "Contact" hereof.


By using our Services, you agree to the Terms of Use and the collection, use and sharing of your personal data under this Privacy Policy.
If you decide not to provide the requested information, certain subscriber benefits may be denied.
You can always unsubscribe from our Services or delete your
Accounts For more information, see article 11 "your rights" hereof, or contact us.

Data protection officer

Identity of the controller or his representative and contact details.

Data collected

Information that you give us.

You provide us with data when you use our Services, especially when creating an account or when you are communicating with other people, including our support team.
When creating an account, you enter your name, email address, phone number, date of birth, and gender.

Data we obtain from your use of our Services

We collect data on how you use our Services. These data are as in the following:

  • Device information and connection data. We collect device-specific information when you use our Services. This information may include your device model, operating system, IP address, proxy server, name of your mobile operator or ISP.
  • Cookies or similar technologies. We or through our service providers, may collect, store information about your device through Cookies or similar technologies.
    Users are informed of the installation of cookies when using our Services.
    Cookies are small files stored temporarily on the hard disk of the User's computer by your browser, which allow the identification of Users, the customization of their consultation and which are necessary for the use and optimization of our Services. By using our Services, Users acknowledge that they are aware of this practice and authorize ROOMCO to use it.
    Users may disable these cookies through the settings of their devices or browsers, but ROOMCO can not guarantee that the Services will function as expected, and can not be held responsible for any malfunction of the Services.
  • Information shared by third parties. We can use third-party analytical companies. The information collected by these third parties may be used for the purposes described in their privacy policies and by us to develop and disseminate advertising and promotional content on our Services.
  • Discussion areas. The data disclosed on chats can be collected and used to control the Terms of Use.

Purposes of processing

We use the information we collect about you to provide, improve and personalize our Services and provide you with suggestions, including advertising and updates to our Services.
The personal data we collect is treated in a completely confidential manner for purposes of operation, optimization of the Services and the relationship with Users.
We will use the personal data only according to the legitimate purposes for which it was collected, and we will retain it as long as your account exists out as long as it is necessary to provide you with our Services.

Marketing :

By accepting this agreement, ROOMCO is authorized to use your data to generate targeted advertising and engage in marketing operations to your attention.
You can at any time oppose, and on request, the processing of your personal data for marketing activities updating your preferences, or by clicking on the "unsubscribe" link found in the emails received from ROOMCO.

Disclosure and sharing of information

User Protection

We may disclose your information if we believe it is necessary to stop or prevent unlawful activity on our Services, or to identify or take action against anyone who violates applicable law and our Conditions.

Our affiliated companies.

We may share some or all of your information with our related companies, including our affiliates, subsidiaries or joint ventures that are also required to honour this privacy policy.

Our service providers.

We use third-party service providers to help our business run smoothly.
The use of your personal data by our service providers is limited to the information they need to provide services on behalf of us For more information on how these service providers handle your personal data, please contact us at

Sale or takeover

We may share your personal data as part of a merger, acquisition, bankruptcy or proceeding involving the sale, transfer, assignment of all or part of our business or assets. If another company buys all or part of our business or assets, that company will collect your collected data and will be authorized to use it in accordance with this Privacy Policy.

Cross-border data transfers

Your personal data may be stored and processed in third countries where we have facilities or operate.
Thus, since our relations with partners could involve cross-border exchanges of data outside the European Union, they formally undertake to respect the best data protection standards by adhering unreservedly to the Standard Contractual Clauses adopted by the European Commission.


Our features allow you to block or report Users who bother you or send you spam.
In addition, we apply appropriate security measures to protect personal data against theft, destruction or disclosure. . However, we can not guarantee that the data you send to us and that we collect will not be disclosed, destroyed by a violation of our technological protection measures. You are also responsible for protecting and accessing your information and we advise you to have a strong password that you do not use to secure multiple accesses or accounts.

Data relating to minors

Children under the age of 13 are not allowed to use our services. If we learn that we have collected, used or shared personal data of a child under 13, we will delete it as soon as possible.

Your rights

In accordance with the law of 6 January 1978 called "Informatique et Libertés / Information Technology and Liberties" as amended and the General Regulation on data protection (Regulation (EU) 2016/679), we inform you that you have a right of access, rectification, limitation of processing and erasure of your collected data, as well as the right to portability of data.
You can also update your information in the "my account" section.
In order to exercise your rights and access this information, or to receive information regarding the storage and processing of your personal data, please contact us.
If you delete your account, your personal data will no longer be accessible within 30 days. However, we may keep your personal data to the extent necessary to fulfill our legal obligations.
The content posted on the chats will always be visible after the deletion of your account.


If you have any questions or complaints about this Privacy Policy, you can contact ROOMCO:
via e-mail by writing to the following address specifying your first and last name:

  • via email to: